Passenger Resources

We’re always serving you

GoJet Airlines is pleased to provide scheduled air service on behalf of United Airlines. United handles all ticketing and reservations on our behalf. To book a GoJet Airlines flight or for information pertaining to our partner airline’s policies and procedures, please click on the appropriate link below. ​ We look f​orward to serving you soon! ​

All GoJet Airlines ticketing and reservations functions are handled by our mainline partner, United Airlines. Please contact our partner airlines directly to determine the lowest published fare available for the date, flight and class of service requested.

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​GoJet Airlines will make every reasonable effort to ensure that our passengers receive their baggage when they arrive at their final destinations. In the event of a delay, passengers will be reimbursed for reasonable toiletry items and essentials for the duration of time that they are without their baggage. To track delayed baggage or for delayed baggage compensation information, please contact the appropriate airline directly.

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For more information regarding our partners’ cancellation policies, please visit:

​United Airlines 24 Hour Flexible Booking Policy

​All refunds for GoJet Airlines flights are processed by our partners. For more information regarding our partners’ reimbursement policies, please visit:

United Airlines Refunds

​Accommodating individuals with special needs, including those with disabilities and unaccompanied minors, is a top priority at GoJet Airlines. We conduct ongoing training for employees who work in customer contact positions to ensure that all customers with special needs receive the level of service they deserve and should expect.

Passenger Resources - GoJet Airlines